311 Service Center

Somerville 311: One Call to City Hall

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  • Make a Service Request

  • Sign Up For Phone/Email/Text Alerts

  • Explore 311 Stats

  • Get the App


Or call 311 (617-666-3311 from outside of Somerville).

Don't miss out on important information. Sign up to get alerts about detours and construction, major events, snow emergencies, and more. It's up to you how we stay in touch; you can choose to get City alerts via phone call, text message, or email.

Disclaimer: Database glitches resulting in your not receiving messages pertaining to parking restrictions, including snow emergencies, do not automatically qualify you for dismissal or reimbursement of tickets and/or tow fees. Please review signage on your street, pay close attention to temporary signage, and review our parking policies and snow emergency policies.

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Visit the Data.SomervilleMA.gov to:

  • Search for work orders & calls for information
  • Find out what requests are common in your area
  • And more

Somerville 311 App: One Call to City HallUse the 311 Somerville App to:

  • Report a pothole
  • Get updates on service requests
  • Find your trash and recycling information
  • And more